Privacy Policy
Last Updated:
Introduction
Guangdong Kenly Electrical Appliance Co., Ltd. ("KENLY", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our business services.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.
Information We Collect
Customer and Business Data Collection
Personal Information
When you contact us for business inquiries, request quotes, or place orders, we may collect the following personal information:
- Full name and job title
- Company name and business address
- Email address and phone number
- Product requirements and specifications
- Order history and communication records
Technical Information
We automatically collect certain technical information when you visit our website, including IP address, browser type and version, device information, operating system, referring website URLs, pages viewed, and access times and dates.
How We Use Your Information
Form Data and Business Communication
Information collected through contact forms, inquiry forms, and quote requests is used exclusively for legitimate business purposes. We process your data to:
Respond to your inquiries and provide requested information about our products and services
Process quotations, samples, orders, and business transactions
Maintain business relationships and provide customer support
Send product updates, technical information, and relevant business communications
Improve our website, products, services, and customer experience
Comply with legal obligations and enforce our terms and conditions
Important: We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your data is used solely for business operations and communication between you and KENLY.
Cookies and Tracking Technologies
Website Data Collection
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand visitor behavior. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality, including page navigation, secure access to certain areas, and form submission. These cookies cannot be disabled as they are necessary for the website to operate properly.
Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymous information about pages visited, time spent, and navigation patterns. This data helps us improve website performance and user experience.
Functional Cookies
Remember your preferences, language settings, and choices to provide enhanced, personalized features during your visit.
Cookie Control
You can control and manage cookies through your browser settings. However, disabling certain cookies may limit website functionality and affect your user experience. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for specific websites.
Data Security
Protection and Retention
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission protocols (SSL/TLS encryption)
- Restricted access to personal data on a need-to-know basis
- Regular security assessments and updates
- Secure data storage systems and backup procedures
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Business records are typically retained for accounting, tax, and legal compliance purposes.
Your Rights and Choices
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information:
Access
Request access to your personal data we hold
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal data
Opt-out
Unsubscribe from marketing communications
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
Email Address
info@kenly-electric.comCompany Name
Guangdong Kenly Electrical Appliance Co., Ltd.
We are committed to protecting your privacy and will respond to your inquiries promptly and professionally.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. The "Last Updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.