Terms of Service

By accessing and using the KENLY website (the "Site"), submitting product inquiries, requesting quotations, or engaging in any business communication with KENLY, you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms").

If you are accessing this Site on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, please discontinue use of this Site immediately.

This Site is intended for business-to-business (B2B) users including importers, distributors, wholesalers, private-label brands, sourcing agents, and trading companies. It is not intended for retail consumers.

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Reproduce, copy, or redistribute any content from this Site without prior written permission from KENLY.
• Use automated tools to scrape, crawl, or harvest data from this Site.
• Submit false, misleading, or fraudulent inquiries or information.
• Attempt to gain unauthorized access to any part of the Site or its related systems.

The information presented on this Site is for general reference and marketing purposes. It does not constitute a binding commercial offer or contract.

A formal business relationship between KENLY and a buyer is only established through a mutually signed Purchase Order, Sales Contract, or other written agreement that explicitly outlines product specifications, pricing, payment terms, delivery schedule, and other applicable conditions.

KENLY reserves the right to accept or decline any inquiry or order at its sole discretion.

Submitting an inquiry or requesting a quotation through this Site does not create any obligation on either party. All quotations provided by KENLY are:

• Subject to change without notice until a written order confirmation is issued.
• Based on the specifications and quantities provided at the time of inquiry.
• Valid for the period stated in the quotation document, typically 30 days unless otherwise specified.

KENLY is not responsible for any decisions made by the buyer based on preliminary quotations before a formal contract is executed.

KENLY provides OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services for rice cookers and related small kitchen appliances. The following terms apply to all customization and manufacturing engagements:

All content on this Site, including but not limited to text, product descriptions, images, logos, graphics, and design elements, is the property of KENLY or its licensors and is protected by applicable intellectual property laws.

For OEM/ODM orders involving buyer-supplied designs, logos, trademarks, or packaging artwork, the buyer represents and warrants that they hold all necessary rights and licenses to use such materials and that their use does not infringe any third-party intellectual property rights. KENLY shall not be held liable for any intellectual property infringement claims arising from buyer-supplied materials.

KENLY retains ownership of all proprietary product designs, tooling, molds, and manufacturing processes developed by KENLY, unless otherwise agreed in writing.

Both parties acknowledge that during the course of business discussions and cooperation, confidential information may be exchanged, including but not limited to product designs, pricing, business plans, technical specifications, and customer information.

KENLY will treat all buyer-provided confidential information with reasonable care and will not disclose such information to third parties without the buyer's prior written consent, except as required by law.

Where a separate Non-Disclosure Agreement (NDA) is executed between KENLY and the buyer, the terms of that NDA shall govern confidentiality obligations.

The information provided on this Site is for general informational purposes only. While KENLY strives to keep product information accurate and up to date, we make no warranties or representations, express or implied, regarding:

• The completeness, accuracy, or fitness for purpose of any product information on this Site.
• The uninterrupted or error-free availability of this Site.
• The suitability of any product for a specific market, regulatory environment, or end use.

Product images on this Site are for illustrative purposes only. Actual products may differ in appearance, color, or specifications from those shown.

To the fullest extent permitted by applicable law, KENLY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of this Site or any business communications with KENLY, including but not limited to:

• Loss of revenue, profits, or business opportunities.
• Losses arising from regulatory non-compliance in the buyer's target market.
• Damages resulting from reliance on preliminary quotations or non-binding product information.

KENLY's total liability to any party in connection with a specific order shall not exceed the value of that order as stated in the signed sales contract.

When you submit an inquiry or contact form through this Site, KENLY collects business contact information such as your name, company name, email address, phone number, and inquiry details. This information is used solely for the purpose of responding to your inquiry and managing business communications.

KENLY does not sell, rent, or share your personal or business information with unrelated third parties. Information may be shared with KENLY's internal teams and trusted service partners as necessary to process your inquiry.

By submitting an inquiry, you consent to KENLY contacting you via email, phone, or messaging platforms to follow up on your request.

KENLY reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this Site. The "Last Updated" date at the top of this page will reflect the most recent revision.

Your continued use of this Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China.

Any disputes arising from or in connection with the use of this Site shall first be resolved through good-faith negotiation between the parties. If negotiation fails, disputes shall be submitted to the competent courts or arbitration authority in Guangdong Province, China, unless otherwise agreed in a separate written contract between KENLY and the buyer.

For international transactions, the terms of the signed Sales Contract or Purchase Order shall take precedence over these Terms where there is a conflict.

If you have any questions about these Terms of Service or wish to discuss a business inquiry, please contact us: